Worst experience ever. My poor puppy was at this place for 6 hours locked in a cage so that they could do a horrible job cutting her hair. First off they did not give her a bath or clip her nails. They cut her fur down to the skin leaving her with bald spots. They mangled her ears so bad it looked as if she got in a fight with a lawn mower. I brought my dog in once before and left unsatisfied, unfortunately I needed a same day appointment and they were the only groomers who had an opening. I decided to give them a second chance and horrible regret it. There is a reason they are the only groomers that had a same day appointment. Crummy environment, workers with horrible attitudes, and apparently they do not care about the well being of your animals or if you pleased with how they look. Would never recommended this place to anyone.