Our recent experience with David's Bridal in Reno has been horrible. We were told our bridesmaid dresses would be delivered in six weeks, (order April 11) and when we went in to check on their delivery (May 28th) we were told they would take 12 weeks. Arriving 4 days before our wedding. They could give us no explaination as to why we were informed wrong, or no solutions other than for them to email the company, and they didn't think that would do any good. Why on earth would they think we were so dumb as to order dresses that would arrive 4 days before the wedding when they all need alterations? We have worked with this store since March 2007, yes we did buy a wedding dress with no problems, but each time we have come in for ordering the bridesmaid dresses, to ordering the gown, to fittings, we have had a different sales person. And none of them seem to know what they are doing. We have gotten multiple answer to the same questions, and the customer service is horrible. DO NOT USE THIS STORE OR RECOMMEND IT TO ANYONE !!!
Pros: They did do a nice job with our wedding gown
Cons: their sales people are horribly under trained which in turn causes many problems.