I went in here one day to try to narrow down what sort of dress I wanted for my July wedding.
(Let me interrupt myself) I have been to multiple David's locations (Clackamas, Olympia WA, Tacoma WA) for friends & family members weddings. The first few times weren't very good experiences with customer service, selection, quality. Anyway...
This store is close to us, they have everything on site, and I wanted to try on dresses. When I walked in (no appointment) I only waited a few seconds before I was greeted. The girl told me to browse some dresses and then a sales woman would be there to help me try some on. I pulled 7 dresses. The first two were totally wrong for my body, and I quickly dismissed them.
The next 5 needed special bras & slips, and she had no problems grabbing me a different size when the first didn't fit right. I fell in love with dress 4, but decided to try the others on too.
I should mention that dress #4 has a full corset back and it takes forever to lace up. (I believe her name was Crystal?) She never seemed the slightest bit annoyed at having to lace them up twice. The dress I tried on turned out to be a size bigger than I needed, although I was convinced I should just get it & have it tailored down. She convinced me to go ahead and get the smaller size, given the fact that I had a baby 5 months ago, the back was corset style, and I would be dropping some weight before my wedding day.
She went and found the size smaller, and I wound up putting the dress on hold for the day to think about it. My fiance went in and purchased it as a surprise the next day and called to tell me to pick it up. The dress was in a bag, and they ensured that he didn't get a glimpse of it. It was a flawless transaction & shopping experience.
The only thing I take issue with at David's is the fact that pretty much every gown is sold at every store, so your dress isn't very unique. I've heard really negative things about the alterations center, so I plan on going to a private seamstress to have alterations & maybe some bead work done.
I would do it again though! In fact, I'm going in today to get my undergarments, headpiece, and looking at the matching flower girl dresses!
Pros: Customer service, selection, availability, off the rack ease
Cons: Lots of women wearing the same dress as you!