After reading mixed reviews, I decided to give it try in my desperation to find a place I like since moving to LA. I called ahead and asked if they were able to accomodate me and was asked to come two hours from then. I specifically asked if I needed an appointment and if they did designs and was given the answer no and yes, respectively. Upon arrival, I was told they were not able to accomodate me for at least 45 min for not having an appointment; the guy behind the counter was not friendly and quite cold. I returned to give it a fair shake and admit that it was quite clean. However, the lady who help me, though nice, barely spoke English (a pet peeve of mine). She also was able to inform me that they rarely do designs because they are so busy with large parties. When my pedicure got messed up, they simply put more coats on to cover up the problem! 4 hours later, I was hungry, tired, and my meter for my car had been up for hours. I left paying an extraordinary amount for mediocre service. If cleanliness is important and you're willing to pay, by all means. If a good pedicure in addition to that is important, this is not a place you will be satisfied at.