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Dar Plumbing - 2 Reviews - 2245 Refugee Rd, Columbus, OH - Plumbing Contractors Reviews - Phone (614) 445-8243

Dar Plumbing

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2245 Refugee Rd
Columbus, OH 43207
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(614) 445-8243
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So the plumber for our brand new house, DAR plumbing. Who are we supposed to call in an emergency, DAR plumbing. Who didn't answer their phone or have an answering machine when w...

Useless in an emergency, even when they are the contractor! 4/28/2012

So the plumber for our brand new house, DAR plumbing. Who are we supposed to call in an emergency, DAR plumbing. Who didn't answer their phone or have an answering machine when we had a leak under the carpet and tile in our bedroom, DAR plumbing. Who has damage to the carpet, padding, subfloor, bathroom tile and grout, probable mold and mildew, and ceiling damage in our finished basement in our brand new house....US! Thanks DAR for the superior installation and even better follow up service! I will do everything in my power to see you lose your contract with our builder! more

Weekends? Don't bother 1/9/2010

Since these people are the ones who installed a hot water heater in my home when it was new, they are the ones to call in an emergency, right? WRONG. It's a warranty issue. Hot Water heater goes out on a Friday night. Number on web won't get an answer but I have the ""hotline"" number in my emergency list. Simple. I call and hear a message that this is the emergency line and leave a message and I will be contacted IMMIDEATELY. Three calls later and 10 hours and still no call back. This is next day and NO HOT WATER. Guess I'll have to wait until Monday.\r It's Monday morning now and I called first thing. The man (and I won't call him ""gentleman"") who answered the phone obvioously woke up on the wrong side of the bed this morning. I told him I had placed calls over the weekend to the emergency number and was disappointed that I didn't get a call back. He said ""When was hot water heater installed"". I told him and told him that it was still under warranty. He first commented on my lack of a call this weekend. He said ""You didn't get a call because we don't do warranty work on A O Smith water heaters anymore and don't have the parts"". I asked why they didn't call me and tell me that and he came back with ""Why should we? We werent' going to come out"". I suggested maybe for customer service to let me know so I could call someone else??? He scoffed at that. I told him I'd given them a bad review and he said ""Go back to that review and write that a water heater is not an ""emergency""\r Needless to say, folks, DAR Plumbing is NOT CUSTOMER FRIENDLY. I would steer clear of them for any reason. I have NEVER been treated like this, ever. Oh, he also said ""Go back to the web and look up A O Smith water heaters and call someone who carries parts and tell them what the problem is. Ughh! Pros: Okay Mon-Fri Cons: Don't have an emergency in non peak times more
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  • Neighborhoods:

    Marion Franklin, South Columbus
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