Our truck was taken to this shop for transmission work and 10-11 months later transmission was acting, we take the truck back and was told repairs was made and transmission was good. Well the same issue accured so again took the truck back and was told transmission would be replaced with another- Dropped off the truck on Dec. 18th 2011 and was told would be ready by Dec. 23rd 2011, now this is contractors working vehicle that we depend on to make a living. On Dec. 23rd 2011 guess what? truck was not repaired and was just sitting in their shop, promises to be on time FAILED! and now Dec. 30th 2011 no call backs, shop is locked down, they did NOT tell us this would happen, and here we are NO work truck- LACK of COMMUNICATION is NOT the way to go with your customers. Complaint filed with B.A.R.