Daniel Flooring

Floor nightmare We hired Daniel Flooring to install new porcelain tile in our house but the job was not done right and when we told the installers that they had to redo the job they refused and quit. They left gaps between the tile and the walls, these gaps cannot be covered with the baseboard because they are more than one inch. The job was done very poorly and they did not do the proper lay out. When we noticed the mistake, we told the workers that the tile job was not done properly and that they needed to remove the tile that they installed incorrectly and had to put new tile but they refused to do so and quit the job and left. I called Daniel, the owner of the company and explained him what his employees did and also sent pictures showing the big gaps and the terrible job that the installers did. He came to my house 4 days later and saw what his employees did wrong, I told Daniel that the tile needed to be removed and start over in order to fix the problem but he refused to do that and instead he only offered to provide free baseboards and quarter round which won’t cover the gaps left and won’t fix the problem. The installers also damaged the wood panel of my kitchen cabinets and broke the kitchen blind, they took it to get it fixed but as of today Daniel has not returned the blind. Daniel refused to fix the problem with the tile, he said that he won’t remove the tile that was put incorrectly and re-do it properly, he refused to pay for the carpenter to get the cabinets panel fixed and we are still waiting for the blind that they took to get fixed. If you want to experience a nightmare with your flooring project, waste your money and pay extra for damage in your home, hire this company. more

Daniel installed a wood floor in my house about a year ago. At first we loved the product. Months went by and we started noticing dark spots and the finish on top seemed to be stripping through various spots in the house. I called Daniel back thinking he would fix the problem since he has had such great reviews. His guy came out and stated that I had a moisture problem. Daniel stated that it was my fault the wood had a moisture problem and that I would have to pay to fix it. Mind you the problem is throughout the entire home. I decided to hire a Certified Floor Inspector who stated that Daniel never did the proper moisture testing and that it was installer error. The moisture barrier that was put down was not done correctly and has since failed. This was the independent inspectors report not my opinion. Daniel still insisted that it was my fault against the report of the inspector. Save yourself the trouble and don't hire this guy! He will not take accountability for his bad job! more

Daniel Flooring always stands by what they say. They offer good products at competitive prices and their service is amazing. They take care of everything you need, and if any issue arises they are more than willing to come back and make things right. I've never had any problems with them. more

We have had a few different experiences with Daniel Flooring. On the first occasion Daniel and Dave came and they were great. Everything was flawless, and we did not have one problem. The second time we used them, the crew had been under staffed. Only one guy was able to come out to do our floors and he was very upset about it. He was very angry about working alone, but pushed to get the job done, so the work was sloppy. The imperfections were very obvious to the eye, but he only had excuses for his workmanship. It was just a completely different experience from the first one we had, had. Daniel is super accessible, and quick to respond. He is fantastic as far as fixing problems goes. When we reached out to him to complain about the service we received on the second occasion, he resolved it. Daniel insisted that the same worker come back to our home to re-do the floors. He holds his employees accountable which is great. He is very concerned about getting the job done right, and making his customers happy. After the employee returned to re-do the floors we were happy with the final result; but he had to completely strip them out and do them again. I appreciated Daniel's follow through. more

Daniel Flooring did a tile floor installation across my kitchen and living room. I had purchased some tile on sale, and needed someone to install it. Daniel Flooring was recommended on a blog about local businesses. They were prompt, courteous, finished the work on time, and cleaned up after themselves. We were very happy! more

We had new tile flooring and carpet installed with Daniel Flooring. The company was recommended to us by our home inspection guy. Daniel was very informative by letting us come to his showroom on a Saturday to take sample home. Overall, it was very helpful and knowledgeable experience working with him. more

At Daniel Flooring, the service was great and the product was great. They did what they said they would do, and they showed up when they said they would. They were very professional and they always provide great service. We've used them for about 10 years, and we continue to use them because the projects turn out great. I would highly recommend them to anyone. more

I chose Daniel Flooring to have a new floor installed in my home office. They did a very nice job. The floor looks fine and the workers didn't give me any trouble. Everything was easy! more

Daniel Flooring replaced the carpets on my stairs and the laminate wood flooring in my master bedroom and bathroom. It all came out great. They were very quick and everything looks great. more