I haven't actually shopped at Daddies, but I went in there because I lost a screw to one of my snowboard binding ratchets. They checked it out, took the binding strap in the workshop, and came out with an ENTIRELY NEW RATCHET on the strap. Told me the screw came with the ratchet, so they might as well give me the ratchet as well. FOR FREE.
Great customer service, and I didn't even buy the bindings there. When I need to get some new equipment, I'll definitely return to Daddies.
Thanks for great customer service and going above and beyond what needed to be done.