I contacted this company several times before they would even call me back. Once they finally did, they came out to give me the free estimate. Now, granted, my yard was in really desperate need of help and it was a going to be a huge job, so I knew that it was going to be expensive. They came out and looked at the yard and told me that they had left the invoices in the other truck and would drop off the written estimate that afternoon. They never showed and I never heard from them again. I waited a week for them to get back with me. Never again!