They charge $100-$200 to do a "diagnostic?. I had a specific problem to fix and they fixed it. I asked what the diagnostic fee was for when I had already told them what was wrong. They said it was $104 for an hour of labor to do the diagnostic. Again, I asked what it was for. Instead of an answer, the manager says "okay, you're a wise guy, I already took $100 off the dignostic fee - now you have to pay cash" and now you cant have your car back. After that he would not speak to me so I forced to call the police who after discussing it with him said he would take cash only to release my car. I walked 8 blocks to a Chase cash machine (the total for an inspection, rear passenger regulator, bulb replacement) and diagnostic was $450. $104 for the diagnostic. Not only will I never go back, I encourage you never to patronize a business with the high-handed and unprofessional behavior that Cybert clearly is.