If I could give this salon a rating lower than 1 star I would. Its absolutely AWFUL. First of all the stylists working there are like a revolving door, you come one month and go back the next and theyre gone. I advise EVERYONE to stay away from the new manager Justina! You will leave that salon with a butchered head regardless of how many pictures you bring in to show what you actually want done. This girl will do whatever she feels like to your head and still try to charge you full price. Because its an appointment free salon, you wait forever just to be seen, only to finally get in the chair and be hacked. When you bring several pictures into a ""professional"" establishment and the stylist tells you she's capable of achieving it, then half way through your cut she suggests a COMPLETELY DIFFERENT CUT THAT YOU DIDNT ASK FOR, and then without your permission cuts your hair EXACTLY like her suggestion because she realizes she's already screwed up too badly to fix it..... she should have just been honest and said that she didnt know what she was doing, I could've went somewhere else and I wouldnt be sitting here bald headed with a haircut that I never asked for. Crazy enough I even asked her several times during the process if she needed to see the pictures again, she said yes, so I showed them to her. Bottom line is ever since the old manager Melissa left, that place has never been the same. I do NOT RECOMMEND ANYONE GO THERE, its just dreadful. The only thing this place has in its favor is that the pricing is reasonable. Other than that I would stay FAR, FAR, AWAY.