In february 2010 i purchased my 2007 GMC sierra from pearl city dodge chrysler jeep. Shortly after i purchased it, one of my headlights had burst. If youve ever had a GMC Sierra, you'll know that they make certain things almost impossible to do yourself so that you take it in. I took it in to get the headlight fixed, and when i got it back a WEEK later, my headlight was still out as well as a brake light this time. Well, I took it in once again and they claim there might be an electrical problem because the stereo system that i had was not factory. I told them that the touch screen dvd player console was working just fine so i didnt think so. About a week and a half to two weeks goes by and my truck is ""ready"" to pick up. I get there and my lights are working, but now my stereo is FREAKING out. There's half empty soda cans in all of my cup holders, there's a quarter tank of gas GONE, there's fuses left in my cupholders out of nowhere and theres some dumb fool's number left in the side of my truck. I took the number in to the manager and he ran it through the system and told me nothing came up, well... he later texted me admitting that it was him and he lied to me but he really liked me. Some nerve. I go in pissed as hell, they're telling me they can't fix my stereo because its not factory.... then they shouldnt have touched it in the first place!!! and on top of it i am complaining about one of the managers to the top guy of the dealership and he starts going off about how his wife is leaving him for someone she met online and then asks if i want to take one of his new jeeps FROM HIS LOT to go offroading. My mouth dropped in disgust. I caused such a scene that they paid for a brand new stereo, but they tried giving be a regular little cd player.... well i told the stereo guy to give me the best dvd player touch screen and he did just that. I end up trading in my truck and cancelling the 1700 dollar warranty in october since now i need a ""mommy"" vehicle and in the last week of december i get a phonecall from the lean holder saying theyve received payments on my suv but have yet to receieve payments on my truck since october. Excuse me... So i called the dealership and they say theyve paid for it. I call the bank and they say they have not been paid for it by the dealership. I fought and fought and find out that the dealership claims they sent the check to the wrong address. I dont know how thats even possible. When i cancelled my warranty they also said i would be getting a check as the refund since the 1700 dollars came out of my pocket and i never used it. In december i called and said i still had not receieved it, they said papers were never put in for it. They faxed me papers and i sent the papers back. The general manager said that he recieved it and took down my address and even repeated it so he would send it to the right place. Last week, i called the General Manager and left a message. I had multiple people other than him calling me back saying ""what refund?"". Then they tell me someone will get to it. A third male calls me saying ""that refund won't go to you, it goes to your lean holder towards your car payment"". So today i call my bank and they say they've not receieved ANY money except the payments that i've put in. I will get my refund, but for all of you... i was in the military and ill let you know, one person in the military has a bad review.... word spreads like wildfire. This dealership has to constantly change management and employees because of problems. I HIGHLY recommend going somewhere else.