The last time I went here about 6 months ago a bug was crawling across the floor. The staff saw it and just ignored it. I decided to go one more time and was disappointed. A father,mother and daughter all 3 work there but unsure if they are the owners. The daughter was eating everything and anything and came over to help me with a cookie actually half hanging out of her mouth. Her mother had my hands in those mitts (for the manicure) and I told the daughter one of them was very hot and the other wasnt working. She came over with the food hanging out of her mouth (seriously inappropriate not to mention disgusting) and I asked her a question about the hand mitts which she ignored. The parents had to finally tell her to stop eating. The mother painted my fingernails and toenails and it was messy. I am used to having people paint my nails pretty good and it was just messy. When I mentioned my 1 hand was messy she actually painfully pushed down on my cuticle with her fingernail...umm just fix it already! I will NEVER go back here ever again!