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Custom Tattoo - 1 Reviews - 1804 E Abram St, Arlington, TX - Personal Care Reviews - Phone (817) 274-6561

Custom Tattoo

1804 E Abram St
Arlington, TX 76010
(817) 274-6561
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Personal Care

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unprofessional conduct - I have lots of patiences, so it is my fault I stayed for 41/2 hours to get a 1hr shading job. But the unprofessional counduct was over the top. I called o...

unprofessional conduct 12/4/2009

unprofessional conduct - I have lots of patiences, so it is my fault I stayed for 41/2 hours to get a 1hr shading job. But the unprofessional counduct was over the top. I called on Tuesday & asked if they take walk-ins. I was told yes, so me & my friend made our way there, just to be told, can't do it today. We both made appoinments for Johnny later in the week. My appointment was today at 2:00 (12-4-09). I arrived 10mins early, knowing I had paper work to sign and fill out. As I walked in the only customers were walking out with piercings; And Tom said that they would be with me shortly. At 2:45 I was still sitting waiting. no other customers were there, but there seemed to be a small party going on in the back room. By 3:15 I was finally ask for my ID while, Johnny had himself a pizza delivered, Johnny started complaining about the pizza and reordered another one. I went ahead and payed for my tattoo, as I was explaining I had Christmas plans that afternoon; by 4:00 i was ask to come into the tat room\r \r (2hrs now), but I am left there for over 30mins as the next pizza is delivered and all employees break to eat and smoke. 4:30ish johnny comes in & starts to prep for the tat, but 3 more customers walk in for piercings. I was left again, waiting as johnny goes and works on the other 3 customers. Johnny comes back in texting-fighting with ex. lasting several mins : Now 4:45 finally starts on tat and being an already existing tat, retraces old lines. but he is continuously texting. By 5:00 he needs another break & another smoke & to text/ call ex to fight some more. Again I say something about my Christmas plans for the afternoon, how much longer??. He says 30 or maybe 40 mins.- 5:15 finally starts color but quits after 30mins saying he needs another break to smoke and text/call fight again, Now its 5:45 and i have no more time or patience to wait on him any more. At 6:10 when he came back from his break, I told him I was heading out & how much did I owe him for the work he had done so far, that I did not want to come back and wanted a portion of my money back & i would have it finished somewhere else. I was never ugly to him the whole time & wasn't ugly as this time either, just wasnt coming back. He turned his attitude toward me now, saying there were no refunds that he charges $100 an hour for his work and I had been there since 2:00. As I reminded him that I sat for 2hours before any service, then the continuous interuptions; He starts throwing a fit saying i could have all my money back. i had payed half cash and half on my card. he runs to the cash register and throws my cash on the counter. i said i still wanted to give him some of the cash also along with what i had put on my card. but when he started calling me, he said I was a vulture like all women, Hmmmm, I just picked up all the cash and left. \r \r He did pour his heart out to me while I was there. and he obviously has lots of personal problems, and I feel for him. but that is no way to run a business. the other two employees there were very nice. I could tell that they knew he needed to get on the ball and leave the personal problems at home. I would not even be writing this if it wasnt for him acting like I had done something wrong because I was ready to go and ask for a partial refund. He needs to understand to serve customers in a timely manner, and recongnize when he is in the wrong. Being apologetic goes a long ways.\r Pros: ?? Cons: ?? more
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Additional information

  • Neighborhoods:

    East (Six Flags & Johnson Station)