VERY , VERY BAD quality of work. Catherine does not listen to a client, VERY poor service and DAMAGING to your hair. I had my extensions done only to have it removed because of EXTREME irritation at the starting sites of the extension. The salon where I had them removed, ALL extension specialists ( 3 at the moment) were horrified and the tightness the extensions were put in : literally ripping my hair out. I have SCABS all over my head at the moment, but at least I reacted fast enough not to have permanent damage. I've had extensions before and NEVER had any problems. I do NOT have a sensitive skull she was trying so hard to convince me I did. ( confirmed at the BETTER place) The one poor review that was in before mine - TAKE IT INTO ACCOUNT. I read Catherine's reply to it and thought that is was just an angry customer raveling. I WISH i listened. Go to a more expensive place. $800 later all I have is scabs on my head, RUINED weave ( she cut it ,so it completely unraveled , leaving me with ""gorgeous"" tails of hair all over wherever I went) , and NO extensions. I'll need to wait a few weeks for my head to heal , and THEN I am going to go to a more reputable place. CAtherine talks about ""properly put it extensions that do not damage hair"", ""proper technique"", and does NONE of those. DO NOT GO if you want to KEEP YOUR HAIR.