I am a self proclaimed cupcake connoisseur, and food 'snob.' There are a million sickly-sweet bakeries out there, Crumbs definitely being one of them. If Crumbs is your favorite cupcake, I doubt you'll have the developed taste buds to enjoy a cupcake cafe cupcake. However, I will admit that there have been one or two times where my baked goods were a little on the dry side- probably not fresh that day. And if you get a cupcake that they keep refrigerated, do yourself a favor and wait til it gets room temperature to eat it. The butter cream frosting is the best butter cram I've ever eaten, and once it and the cake are room temperature, oh my god, you are in buttercream cupcake heaven.
The owner has quite a colorful personality, but I have to say, his pessimism puts me off a little. Its almost as if he's thrown in the towel and given up. Boo.
Pros: Cupcakes and baked items not sickly sweet,
Cons: Pesimistic Owner