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Crystal Heating & Cooling - 78 Reviews - 3 Cave Industrial Dr, Festus, MO - Plumbing Contractors Reviews - Phone (636) 937-2927

Crystal Heating & Cooling

3 Cave Industrial Dr
Festus, MO 63028
(636) 937-2927
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Crystal Heating & Cooling - Festus, MO


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Crystal Heating & Cooling has been servicing our home for many years. They provide outstanding service reps (Cary J) who are very knowledgeable. They are courteous, professional...


If you hire Crystal Heating & Cooling you better be sure you received the unit you paid for or ordered. I am stuck with a furnace I did not order and a noisy metal flu running thr...

Excellent Service! 11/2/2018

Crystal Heating & Cooling has been servicing our home for many years. They provide outstanding service reps (Cary J) who are very knowledgeable. They are courteous, professional, and do an outstanding job. We are totally satisfied and have recommended them to many friends and family members. more

Fall Maintenance 9/28/2018

Cary was very professional and was very informative about my system. Did a good service. more

Air Conditioner 9/27/2018

I am very satisfied with his work on my air conditioner. more

Satisfied Customer 9/26/2018

We have had Crystal Heating an Cooling Service Contract for 17 yrs. Very dependable and always addresses any needed repairs or service on our furnaces and air conditioners. Great company and employees to entrust with our equipment year after year. more

Checkup on cooling 9/5/2018

Darren is always great and the office staff is very helpful and very nice more

Fast repair call 9/5/2018

Did good job and pleasant. more

Crystal Heating & Cooling Are Fantastic 9/3/2018

Have been doing business with Crystal for several years and they’ve always been fantastic to deal with. Friendly staff, fast service, and decent prices. When you need reliable service look no farther more

AC and Furnace Annual Check 8/14/2018

Darren came out and did an outstanding job looking over the air conditioner and furnace for their annual check-up. He was extremely polite and professional. Darren answered all of my questions and did so happily. I will definitely use Crystal Heating and Cooling for future needs. more

Serviced AirContioner 8/7/2018

My service was timely, efficient, and informative. Thanks! more

Cliffview Pointe 8/4/2018

Thank you so much for the fast and excellent service on Saturday at 7ish pm!!! We had an ill tenant that had no air, she was scared. Ron was very pleasant and got it going!!! Thankful, Ellie Scoot manager in Potosi, MO more

Great service from Mark E 5/23/2018

Mark serviced my air conditioner and was very friendly and professional. I have been a customer for several years and I am always very happy with their service. more

Great service 5/19/2018

We've been using Crystal for our heating and air conditioning system for years, mostly for our semi-annual checkups. We've had Darren H come out a number of times. I have always found him professional. He shows up when he says he will, he gets down to work and he communicates clearly about what he found with our system. This time, we needed to replace a small part in our AC system and he explained the part and why we needed to replace it and showed us how the part of deficient. Because we've had a relationship with Crystal and Darren for so long I had no doubt that if he said we needed to replace the part, we needed to do it. He made the repair quickly and the cost was extremely reasonable. As long as we live in the area, we will be giving our heating and AC business to Crystal. more

A/C service call 4/23/2018

Andy arrived for his scheduled visit on time. He was super friendly and did a nice job. Would be happy to Andy to do more service work in the future. more

Quality service 4/23/2018

Crystal Heating & Cooling is a quality provider of services. The tech, Mark E., was friendly and performed the clean and check in efficient and professional manner. We appreciate the availability and quality service! more

Great as always 4/18/2018

Cary did a fine job diagnosing the whine in my fan and fixing it. All good! I'm always happy with Crystal. more

Work Service 3/16/2018

Very Professional!Always recommended. 10 stars more

Quick Efficient Service 3/13/2018

Arrived on time with the parts and fixed the problem quickly more

Spring & Winter Cleaning and Maintaince Service 3/12/2018

I have been using this company a about 12 years or more. They have Great service and excellent people who work for them. Very friendly and always willing to help you with any problems that you may have with your units. And it doesn't matter what type of unit are manufacture that a you have will do best to service it. We are thinking about getting a whole new system from them because is getting very old and need updating. more

warranty work on heat pump system 2/5/2018

Ronnie S. was very knowledgeable and helpful. more

Excellent Service 12/31/2017

We have been with Crystal Heating and Cooling for 30 years. They have always given us great customer service!! Darren has been a great serviceman!! more
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Owner Message

  • Crystal Heating & Cooling, founded in 1969, is one of the leading companies in sales and service of heating and cooling products. It is also one of the largest dealers in the St. Louis, and Jefferson and Franklin counties, Mo. The company provides its products and services for residential, commercial, industrial and institutional applications. It is an authorized distributor of Carrier and WaterFurnace products, including furnaces, and heating, cooling and air-conditioning equipment. Its maintenance services include mechanical and electrical component diagnostics, scheduled maintenance inspections, parts replacement and repair, and computerized remote monitoring of system performance. Crystal Heating & Cooling has computerized machine shop capabilities, pipe and sheet metal fabrication, and in-house estimating, engineering, design and drafting departments. It is located in Farmington, Mo.. Air Beds

Additional information

  • Hours:

    Mon-Fri 7am-5pm
  • Payments:

    American Express, Discover, Master Card, Visa