We recently visited Cruise headquarters after deciding to go on vacation. We had some idea of what we wanted but were hoping for a travel agent to help us narrow it down. We stopped in at cruise headquarters hoping for the travel agent to tell us more about cruises, like what we could generally expect, maybe which cruise line would be best for us based on our preferences, etc. I felt like we got no help. She basically quoted us for one trip and then just handed us a bunch of books. Needless to say we went through someone else and they were much more helpful. We booked a long vacation with them quickly.