Definitely ask for Chris Duncanson if you're buying a new or used car! He was very helpful and went above and beyond to meet me at a time that was best for me. He is truly first class in service and what a great personality. Don't try to negotiate his Mont Blanc pen in the deal, though... it's a deal killer, I tried! I bought a used BMW and it was priced well from the beginning and the condition of the car was impeccable. No stress in buying a used car from Chris but you better not delay making a decision or you will surely miss out; their cars sell quickly because they are priced well to begin with (no need to haggle) and are in great condition, too!