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Crossings At Willow Bend - 1 Reviews - 4200 Lockfield St, Houston, TX - Apartment Building Operators Reviews - Phone (713) 683-8814

Crossings At Willow Bend

4200 Lockfield St
Houston, TX 77092
(713) 683-8814
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At first, these apartments seem perfect, but soon after I moved in, I started noticing I was waking up with bites. I was not sure where they were coming from, so I reported it to ...

Not Recommended 6/7/2011

At first, these apartments seem perfect, but soon after I moved in, I started noticing I was waking up with bites. I was not sure where they were coming from, so I reported it to the management, and they informed me there would be a $30 charge for extermination!!! As if I was the one that brought the bugs!!! I told the manager that I dont think I should pay, and she gave me a bottle of flea spray instead. :( The bites stopped.....for a bit, then came back FULL FORCE and with a vengence!!! Turns out they were NOT flea's, but instead, BED BUGS!!!!! I was mortified and complained to the management again. At this point, the apartments are under new management, and I informed them of the same problem, this time, I added that I had a broken window that I needed repaired ASAP!!! I live alone with my son, and you can imagine how unsettling it is to try and get to sleep, knowing that the kitchen window is open and fully exposed!!! This new management told me that they would have someone go out and measure the window and they will send someone out to my apt to look at the pest problem. HA!! No one ever came out, so I took it upon myself to buy several cans of Bedbug spray and Flea spray. I sprayed the hell out of my apt!!! The problem seemed to dissapear, but then again, THEY CAME BACK!!! And what do you know, my window is STILL broken!!! At this time im furious and frusterated with this whole situation. About a month ago, me and my son started sleeping in the living room on the couches, and threw away the mattresses. I AGAIN went to complain, and discovered that the apartments are under NEW MANAGEMENT AGAIN!!! This is the third time since I have moved in August!!! I informed the new management that I had complianied about the bedbugs and window to the previous two management, and of course they did not know what I was talking about!! The lady tried to make me feel like I didnt know what I was talking about. How did I know they were bedbugs?? BECAUSE I SAW THEM WITH MY OWN EYES!!! She said that she would get someone to fix my window and an exterminator in to my apartment on Monday This was a Friday that I was complaining. A guy came out to meassure the window, and thought that I would have a new window put in, but the guy NEVER came back to replace the window. HAHA, NEEDLESS TO SAY, NO ONE CAME OUT ON MONDAY!!! I called the office on Wednesday and they said they were waiting for the insecticide to come in, still waiting!!! I complained YET AGAIN on Wednesday, and again, the girl said she would get someone out on Friday.................AND IM STILL WAITING!!!!I called to complain yet again today, and the office is closed and no one answers the phone and no voicemail??What if this had been a real emergency??? more
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Additional information

  • Neighborhoods:

    Northwest, Langwood