My wonderful daughter bought me a wonderful Scarab bracelet from here many years ago, which I still have.
Living in Charleston my whole life, Croghan's is THE place to go when you want to buy jewelery that will impress...it's the type of place where heirlooms are bought.
They're not a budget jewelry store by any means, and the only thing that prevents me from giving them 5 stars is that their sales staff can be rather..."snooty", I suppose, if you go into the store and don't look like you make at least $200k a year.
I had to take my bracelet in for repair and as I was waiting on service, they (the staff) were giving me looks out the corner of their eyes like I was going to rip the place off. Once they saw that I indeed had a peice of their jewelry and wanted a repair (to the tune of $150), they were more than happy to treat me like a customer instead of a potential criminal.
They should learn to not judge a book by its cover, and to not treat customers rudely based upon non "SOB" dress-style or looks