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Criswell Nissan - 56 Reviews - 19574 Amaranth Dr, Germantown, MD - Motorcycle Dealers Reviews - Phone (866) 386-5897
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Criswell Nissan

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19574 Amaranth Dr
Germantown, MD 20874
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(866) 386-5897
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Reviews

( 47 )
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Best

I'm very satisfied with the purchase of my new 2014 Altima , the sales person was very friendly and patient with my concerns , I truly recommend this car dealer :) "Posted as a...

Worst

worst service ever! i got my vehicle and it looked alright in the dark, i remembered asking the salesman if the car had any major scratches or dents. He told me nothing was wrong...

Excellent staff and service! 3/3/2014

I'm very satisfied with the purchase of my new 2014 Altima , the sales person was very friendly and patient with my concerns , I truly recommend this car dealer :) "Posted as a service per authority of the business, review written by customer." more

Kudos! 1/30/2013

Kudos to you at Nissan for having such an amazing and friendly dealership. more

Thanks Adam! 1/24/2013

I am extremely thankful and consider myself blessed to have made the initial contact with Adam, who I cannot speak highly enough of. more

Wow! 1/24/2013

My Wife and I contacted the Criswell Nissan in Germantown in regards to a truck that we saw online at autotrader.com. We were able to talk with Dante about the online posting and discussed what our expectation was of the dealership, and some prior bad experiences that we had encountered and wanted to avoid. Dante assured us that Criswell Nissan would not disappoint, and WOW was he right! more

Loved every minute! 12/31/2012

The purchase was well worth the extra time I spent at the dealership. I will be back next fall to purchase my 2013 Altima. more

Excellent! 12/26/2012

Overall, an excellent experience that I will whole heartedly recommend to anyone looking to make the commitment to a new vehicle. more

Great Staff! 12/20/2012

Enjoyed working with the Finance/Business Manager. Her kindness, patience and sense of humor made the financing process easier more

Great Service! 12/12/2012

Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Criswell Nissan in Germantown for years to come. more

Dante was great! 12/5/2012

Dante was persistent in calling me back on a rainy Sunday. This call was critical in getting me into the dealership. more

wonderful 11/26/2012

Kwame really knew this new car inside out unlike another salesman at a different dealer who had to look stuff up. more

Couldnt be happier!! 11/20/2012

I just want to let you know it is great to see all of your service people working together. We normally go to Ernest who is wonderful. more

great team! 11/16/2012

Thank you for working together what a big difference it makes. more

wonderful! 11/14/2012

I love my Nissan Eric Konan was pleasure to deal with. more

Great job! 10/16/2012

The entire staff was awesome. more

amazing job! 10/10/2012

Will definitely be recommending this dealership to our friends. more

Very pleased! 10/3/2012

After doing on-line research and visiting a few other dealerships, I found the best experience at Criswell Nissan in Germantown. Kwame was very helpful and listened to the needs I had for my next car, while considering my budget as well. I brought a 2011 Sonata, and am very pleased. Since my purchase the dealership has continued to show their value for me as a customer. Most recently I had my tire patched after running over a nail. This service was done as a courtesy! more

Awesome job! 9/24/2012

Mr. Kim stopped by to see us a couple of times to make sure that everything was going well in our discussions with Kwame and Krystie. I had the impression that nothing escaped his attention and that he was a major factor in Criswell sales functioning so smoothly. This was altogether my most pleasant car-buying experience ever! more

Job well done! 9/14/2012

Arrived at the dealership about 8:30am on Saturday morning. I got my car right in, it was serviced and I was out in less than an hour. Everyone was very friendly; everything was explained to me of what was done. Great dealership, great team!! more

definitely good experience 8/30/2012

I Plan on coming back to deal with Eric to purchase another vehicle ! more

Excellent service! 8/9/2012

I found the Criswell dealership online while looking for a used Acura TSX. A live online chat was available so I checked it out. The customer service person responded quickly and pleasantly, referring my questions to Sales Manager Gary Moser. I spoke with Gary by phone and he assured me that if I chose to drive down (at the last minute on a Saturday at the end of the month so his staff was BUSY!), his sales staff would be happy to assist me. I was a little leery of the whole experience having had an extremely unpleasant experience with my hometown car dealership and I just assumed this would be more of the same. When I arrived I was assisted immediately by Herbert Hernandez. He was patient, knowledgeable, and quite easy and entertaining to talk to and answered all my questions. The experience just got better from there. The car I found online was just what I wanted and when I questioned Herbert about the online discount he assured me that indeed that was the price. I just expected the online story to change once I actually got to the dealership, but I just continued to be pleasantly surprised. Kristie, the finance contact, was cheery, thorough, and quick to process my purchase, and soon I was on my way. I love my car and can't say enough about Criswell's professional employees. My experience was literally stress-free and I will happily recommend Criswell and their staff to my family and friends! Thanks so much for such a positive experience!! more
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Additional information

  • Hours:

    Mon-Fri 9am-5pm
  • Neighborhoods:

    Germantown
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