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Cricket on the Hearth, Inc. - 3 Reviews - 900 Panorama Trail S (at Cliffside Commons; Penfield), Rochester, NY - Home Décor Reviews - Phone (585) 385-2420

Cricket on the Hearth, Inc.

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900 Panorama Trail S (at Cliffside Commons; Penfield)
Rochester, NY 14625
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(585) 385-2420
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Cricket on the Hearth, Inc. - Rochester, NY

Reviews

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Best

Cricket on the Hearth has all types of wood burning (and gas stoves), fireplaces accessories, as well as play yards. While the play yards are top-quality, lifetime guaranteed, th...

Worst

its Very unfortuante the treatment I recieved here, I thought they were decent, a bit abrasive and rude, but it wasnt until I heard a sales person on the phone with an unsatisfied...

Unfortunate 10/26/2011

its Very unfortuante the treatment I recieved here, I thought they were decent, a bit abrasive and rude, but it wasnt until I heard a sales person on the phone with an unsatisfied customer, then hung up and said how they were not going to ever service them basically that I turned and walked out the door Pros: null Cons: null more

Fireplace accesories and more 8/8/2007

Cricket on the Hearth has all types of wood burning (and gas stoves), fireplaces accessories, as well as play yards. While the play yards are top-quality, lifetime guaranteed, they were a little pricey for us. However, we did buy some fireplace accessories (decorative screen, bellows) that were very good quality and reasonably priced. more

AVOID - CUSTOMER SERVICE IS AWFUL 11/2/2006

Purchased a fireplace insert on 10/6 for 3800+ Cons: TERRIBLE CUSTOMER SERVICE AFTER THE SALE more
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FALL DISCOUNT :
15% OFF all yearly plans
Use YEAR15 at checkout. Expires 11/30/2017

Owner Message

  • Turner Family Owned & Operated Since 1968. Professional Installation and Service. Hours: Mon, through Sat 10 - 6; Sunday - 12 - 4 (Seasonal). Showroom; Sales; Installation; Service; & Video Chimney Inspection; Stoves; Fireplaces and Inserts using Wood; Gas; Electric; Pellet or Corn; Gas Logs; Glass Doors; Mantles; Screens; Venting; Caps; Liners; Tools; Log Holders; Candles; Oil Lamps; Weather Vanes; Mailboxes; & Custom Signs; Baldwin Brass. Hearth Accessories; Fireplace Accessories. Stoves; Wood Gas Coal,Fireplaces & Wood Burning Stoves. Chimney Builders Cleaning and Repair,Barbeque Equipment and Supplies.

Additional information

  • Hours:

    Mon 10am-8am ; Tue 10am-8am ; Wed-Fri 10am-6am ; Sat Closed ; Sun 10am-6am