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Cricket of the Hearth - 4 Reviews - RR 44, East Rochester, NY - Home Décor Reviews - Phone (585) 385-2420

Cricket of the Hearth

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RR 44
East Rochester, NY 14445
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(585) 385-2420
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Reviews

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Best

Cricket on the Hearth has a good selection of fireplaces and fireplace accessories. They have some rather unique household decorative items. They also carry the Baldwin Brass li...

Worst

Because this company doesn't stand by it's products. Manager is condescending. Sold faulty equipment and won't come to fix it. Expensive mistake. DON'T GO THERE. Stay away.

Previous reviewer must work there 11/8/2006

Because this company doesn't stand by it's products. Manager is condescending. Sold faulty equipment and won't come to fix it. Expensive mistake. DON'T GO THERE. Stay away. more

Customer Service is Terrible. 11/8/2006

Purchased a fireplace insert. They installed 10/6/06. Now it is over a month later and it doesn't work correctly. Manager is rude and arrogant. AVOID THIS BUSINESS more

DISSATISFIED. AVOID. 11/6/2006

Purchased a fireplace insert on 10/6 for $3800. It's a month later and it still doesn't work. They do not service after the sale. Manager is rude and arrogant. Management is terrible. Does not want to resolve issues in a reasonable or timely manner. AVOID. more

Cricket on the Hearth 12/7/2005

Cricket on the Hearth has a good selection of fireplaces and fireplace accessories. They have some rather unique household decorative items. They also carry the Baldwin Brass line of brass objects, such as door plates, numbers, knockers, knobs, hooks and miscellaneous brass items. They will also contract to do some custom installations for you. more
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