My husband and I were in need of childcare and we had visited several daycare centers before deciding on Creative Kids. Our first week in the facility went well. By the second week, our daughter was bitten by another child. I was contacted by telephone and was told that her skin was not broken when in fact there was skin breakdown. I was also informed that the child who had bit her was new to the facility and was having adjustment issues. The next visit she had after the bite, I specifically asked for them to keep the child who was biting at distance from my daughter. That next visit, I received yet another disturbing call from the center notifying me that my daughter had been scratched under her eye. As a daycare center, they are not required to give the name of the child. However, I merely asked to know if it was the same child involved with the initial bite and they did not want to give me that information. Needless to say, I withdrew my child from this facility and reported them to the Las Vegas Licensing Bureau for investigation.
Cons: Lack of adequate staffing and supervision