As you read the review directly below this one please keep in mind it is imposible to reasonably satisfy everyone, although that is our goal. Customer service and satisfaction are very important to us. We have searched our customer database for the name in the email of the below listed customer and was unable to find a match. We are a reputable business and would never treat a customer as portrayed in the review directly below this one. We are a family business with long history of providing fast, friendly, professional service. If you have any concerns please feel free to call us 586-978-0140.