Cozy's is a good hookah place if you don't know any better. Once upon a time, they were a customer oriented, friendly establishment. But soon, in part bc of super young kids [people who are are clearly 16,etc.] and maybe local students?, Cozy changed its ways. It's uptight, unfriendly mom-ager [the owners wife?] is there constantly, literally policing everyone adn every action. They changed their policies from however many hookahs you want, for however long you wanted to stay, to however large you wanted your group to 2 hookahs/couple [I mean... 4 people are in no way gonna need TWO hookahs between them-- thats rather excessive], to time limits and being rushed, etc. I once even made them refund part of my bill for rushing me and my friends out. I'd been going to Cozy for over 5 years and even established a bit of repoire with them but will never support them again. There are a TON of equally as great, cheap places on the same street [all up and down 1st avenue/LES/alphabet city ] who will treat customers with respect and appreciation. It's sad to see a fun, small, family owned establishment turn into a monster. Popularity really go to this place's head. It's no longer fun. Save yourself the trouble and head to Karma around the corner or Babe's or Horu's ... really.