We stayed in this hotel to avoid the crowds from Pigeon Forge and Gaitlinburg. We drove in before we lived in Knoxville and were still in North Carolina for school and on our way home to IL and stayed two nights. The suite accomodations that I asked for were what I expected since I had stayed in other locations throughout the U.S. Their service, as usual, very good and the location just right. They are located right outside Knoxville so that you are close to the Smoky Mountains and Knoxville, if you want to go into town. I would stay in this hotel again and would recommend it to everyone even though I now live in Knoxville. It would be nice to stay just to get away from the hubabuballooo of everyday life!