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Country Brook Animal Hospital - 1 Reviews - 3046 Lavon Dr, Garland, TX - Veterinary Services Reviews - Phone (972) 530-3951

Country Brook Animal Hospital

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3046 Lavon Dr
Garland, TX 75040
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(972) 530-3951
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As first-time pet owners, we expected a little education, but got nothing. We waited for an hour back in one of the room even though there were only two people that went back bef...

All the 5 star ratings misled me... 12/19/2011

As first-time pet owners, we expected a little education, but got nothing. We waited for an hour back in one of the room even though there were only two people that went back before us. The dog we rescued had a spot of mange on her eye, so we were given Mitaban for it. We were told the dogs eyes would be fine with the diluted dip, so we didn't think much of it. After using it, however, I read about just how toxic this dip is to both animals AND humans. We weren't told to use gloves, keep our kids away, monitor her, or anything, and I am IRATE! Most vets do this in house and keep the dog for 24 hours and recommend not touching them another 24, yet, my husband was soaked in this stuff because we had no clue! My kids and myself (possibly pregnant) also got our hands in it while touching and petting her. Aside from being pissed that my family has put in danger, we weren't even told by an ANIMAL doctor just how dangerous it could be to ANIMALS. I will be filing a complaint with the TSBVME. Unacceptable. They gave me no pamphlets or information aside from a little booklet on care for the next year and my receipt. The ladies in the office aren't any better. When I called to ask they said, ""Oh yea, you should've worn gloves....just don't DRINK it and you'll be fine...you won't die or anything."" SERIOUSLY??? I want to share my story because these reviews are what led me to choose them in the first place. I guess all the 5 stars are for their low prices, but you definitely get what you pay for... more
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Additional information

  • Hours:

    Sat 7:00 am - 4:00 pm
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