Good: I was referred here by four friends, so I figured it must be a good place to shop. It was great ! They had wigs that are gorgeous, shoes in the larger sizes, I wear a size 13 ww and they had my size in stock and I got two pair. Their Prices are low and the quality is very good , The people that work there are in the Tg community also. I loved the attention and wonderful service I got here. Countessa is beautiful and was more like a friend than a person that sells in the shop. I really kike this shop. Bad: The only thing wrong is that they are not open 7 days a waeek. But I can say that I did call and told them I only had a monday to shop and Countessa went into the shop and spent most all the day with me, while I tried on clothing and bought some things. This store is my favorite now. They really try to help all who come in their door.. Improvements: I would like them to be open 7 days a week, but I have found out that they do accomadate those that call in and wish to shop on days they are usually closed.. Other: I had a wonderful makeover there last Saturday. I have had many at many places but this was perfect and they really pamper you when you are there. I had a spa manicure and pedicure, I had my wig styled and my makeover was breathtaking, I never looked so natural and feminine in my whole life. I love it here. I told Countessa's Staff and Countessa that is was my birthday present to myself, and Countessa brought in champagne and a birthday cake , It really was one of te most wonderful days of my life..