I don't ride fixed gear (or haven't since I was 13) and I don't have a cool bike, however, I decided to do business with this store because I like to support small businesses in my neighborhood.
They tried to sell me a helmet that was too large because they didn't have a medium in stock. They were too busy (with their bike buddies) and dismissive for the likes of me so I took my business ($700 worth) to REI.
A little customer service training and better stocked shelves might bring in more customers but I'll never go back.
more