I'm sad to report that we had a horrible experience. We registered our 5 year old to start school at Cougar Mountain Montessori in the fall of 2011. Since this was a new school, we also decided to have her attend two days a week during the summer session. Our child was initially excited, but a couple weeks into it we began hearing that she didn't want to go. This was unusual, but we assumed she was still adjusting. One morning before school in August she started listing specific complaints about the school and one teacher in particular. These ranged from what we would describe as inappropriate comments toward our child, to physically being dragged across the floor. I then recalled that upon being picked up from school one day she had nursemaids elbow. This is an injury of the elbow that is caused by having your arm pulled on. She was unable to use her arm and was crying. We had to have it popped back in. Upon recalling this I went to the school that same morning and spoke with the owner's daughter. I then had an additional meeting the next day with the owner and the teacher. Of course the teacher denied everything and the owner essentially said our child made the whole thing up (""children embellish""). The school took no responsibility whatsoever. We notified them that we would not return in the fall and we demanded the tuition back that we had prepaid for September based on our bad experience. They have refused and ignore our multiple attempts to try to come to a resolution. They don't even respond to us. We found a new school and our child was terrified to meet the teacher for her placement evaluation. It took us 5 minutes to get her to separate from me. Once school started she was fearful for two weeks, and now loves her teacher. Based on the change we saw in her behavior and the complaints she gave us, combined with the physical evidence of the elbow injury, we feel something very negative went on at this school. There are too many other great schools in the area to risk it. It is very disappointing and a shame that the school has chosen to ignore us rather than try to come to an amiable resolution.
more