This is the first time I have posted to one of these forums, and I would like to say that I have never had anything but good service from this store. I use a lot of coupons and the cashiers have always been very gracious, never huffing and puffing about my holding up the line. On a recent visit, I could not find an item that was in the ad. A store employee never gave up until he found it and he was very nice. I do appreciate that they double coupons up to .49 cents. I have managed to get free items there a few times. As for the other reviews, you can't please everyone all of the time, and every store has employees they sometimes wish they hadn't hired, but I have never come into contact with any of them here. I am sure the Missouri Lottery probably makes the rules about opening up vending machines and getting out tickets, not the store. It should be common sense to realize that you can't always get what you want, and taking it out on store employees does no good at all. You may need their help on a future occasion and you don't want them recognizing you as ""that customer"". I will keep coming here for the good deals and friendly people.