Speaking for my three dogs and five cats, the care given to them by the doctors and staff is superb. I've been there so consistently this year, they told me they were opening a wing just for my pets! Haha. They are caring and compassionate. When I had to put my 19 year old cat to sleep, Dr. Scarano cried the entire time. Not everyone gets a good repoire with all vets, but we certainly have found them to be the best. As for the prior bad reviews, there ARE two sides to every story. We've been thru three surgeries with our dogs, and they were so well treated, before and after. When I call after hours, they immediately return my call in the morning and have me come right in.