I can see how certain types of people would give this company a bad name.... to make up a lawsuit that is against the company, that's a little extreme in my opinion. they have an A+ rating on BBB website, and it lists the issues real people have complained about, btw.
they have always been nice and real to me. they always use a nice tone with me and they handle issues as best they can. if i have an issue with what the owner says, they do their best to play middle man. they don't have control over what the owner says tho, so while it would be easy to be frustrated with Cornerstone, it wouldn't be right...
i do hope, however, that they have hired a new painter. since they rushed me in (i was staying in a hotel, just moved back to FAY), the rooms that were painted only received one coat and it looked pretty bad. they sent someone else very quickly, and i was satisfied.
every time i have called about needing something fixed, the handyman has called me either the same day, or the next biz day. he has always been super great and has made me (a woman) feel safe, which is important to me since i'm letting a complete stranger into my home.
if you take great care of the house you're living in, then you will reap the benefits... we take excellent care of the owners house, they have taken notice of us and are more open to our requests now.
the lawn was infested with grub worms because no one before us ever cared for the owners lawn. if it wasn't for a quick spray of some bug killer, her lawn would be gone in a year.
all i have to say is treat the house and the company like you would want yourself or your own house to be treated, and you will gain the respect you feel you deserve.
for those that feel like they were jipped because they didn't get the money back for application fees, deposits, or whatever, go talk to ANY apartment complex's leasing office. you will hear the exact same rules. just because you back out on a promise you made, doesn't mean a company and a home owner should pay.
if you take horrible care of the house you rent, you're not going to get the money back, end of story. they have to stretch that money as far as they can to repair all the damage or neglect you did to the house.
and for those that gave Cornerstone a bad review because of issues you had with a neighbor, you gave the wrong person a bad review. they can't control what issues you have with those around you. maybe you should give you neighbor a bad review instead...
all in all, do your own research. you don't have to trust everything you read on the internet review sites, check out the company yourself, check out BBB, etc.
Pros: they rushed to move me in quickly!
Cons: none, just takes a while to hear back from the owner