First I have to say that I have always been able to get an appointment within 2 weeks of when I call and I am usually requesting a Saturday, which is probably their busiest day. Anyway, I feel like I am stepping into an oasis and that may sound corny but when you step through the door and you enter your room, all your cares and troubles are left outside. The sounds, smells and the atmosphere makes it such an enjoyable time. I have had facials and massages here and have had nothing but excellent service eash time. I always look forward to my appointments and am never disappointed.