My boys love going to Cool Cuts because of the games, movies and train table. However, we've never had a stylist there who is able to cut my oldest son's unruly hair. They are usually inexperienced stylists who don't stay at the salon long. At $13 for a kids haircut, I expect a little more.
The shop is fun and the kids do enjoy going there, so if you have a child who is anxious about having a haircut, it's a good place to go. If you're looking for a really great kid's haircut, spend your money somewhere else.