I love that my son gets to watch a video and eat a lollipop while he gets his haircut, since he's not a big fan. However, I'm not all that impressed with the customer service. I don't find them to be very friendly to me or my son. They are not necessarily rude, but I've been getting his hair cut there for about a year now (every 4-6 weeks) and they don't seem to recognize me or act all that welcoming. I am thinking about switching to another kids themed place and see if I like it better.
Pros: videos, games, kid-friendly atmosphere
Cons: unfriendly staff