I found this shop when I wanted to send a gift to a friend who lives in Nashville. I wanted to send something other than the usual flowers. I located the shop through Cookies By Design and this was the local shop in her area. I ordered online but spoke to them on the phone as well. They were quick with shipping and always polite when I spoke to them on the phone. I was told the cookies were beautiful (designed like flowers) and tasted great. They were fresh and moist. She said she almost didn't want to eat them they were so pretty.