Ben is great to work with. Each year he sends out an email asking you to fill out what you need to for the IRS, so you don't even have to go in to him if that is what you prefer. But, if you are tax-stupid like myself, he is more than willing to work with you to get you in before April 15. While you're there he freely hands out a bit of advice for you to heed the next year and you're done before you know it. I've even been able to make appointments with him in March!