I initially called Connect Building Services on a Friday evening with question on whether my AC was safe. Quickly, I was routed to a technician who answered my questions. Afterwards I scheduled a tune-up with Chad for the following week. When a review of my AC unit was done, I was provide an upfront quote to make the necessary repairs to keep it running smoothly, but I ultimately decided to get a new unit based on the great pricing. Connect did a great job with the new installation and they went above/beyond to make sure everything was working great and even did a few things extra while they were here.