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Community Home Supply Co INC - 1 Reviews - 3924 N Lincoln Ave, Chicago, IL - Home Décor Reviews - Phone (773) 281-7010

Community Home Supply Co INC

3924 N Lincoln Ave
Chicago, IL 60613
(773) 281-7010
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This place is right in my neighborhood, but I've given up on hoping for an adjusttment in their attitude toward customer service. We've purchased high-end supplies from Community...

Done with Community, Hello Advantage! 7/16/2008

This place is right in my neighborhood, but I've given up on hoping for an adjusttment in their attitude toward customer service. We've purchased high-end supplies from Community for several remodeling projects over the years, and gave them another shot for supplies for the most recent project, but got "attitude" again and have had it too many times from there now. On the advice of a friend, we ended up at Advantage Plumbing on Milwaukee in Niles, and the difference is night and day as far as customer service and friendly assistance. Advantage has the same if not better quality and selection, a fantastic showroom, and the friendly customer service you expect from a store when you are going to drop several thousand on merchandise. In the past I tried to address the poor customer service with one of the owners of Community Home Supply, and indicated to him that I experienced indifference from both his general manager and from sales people in his store, and his response was that perhaps I was the one having a bad day myself during that visit . . . which is not what you need to hear when you've been given a hard time in a store. I was willing to give them another shot, but got the same smug attitude again, like pulling teeth to get information, no willingness to offer suggestions or go out of the way one iota for getting specs or price comparisons. Done with Community, hello Advantage! Pros: Has selection of hundreds of different high-end plumbing supplies, most by catalog. Cons: Since comparing different options requires assistance, shopping becomes a fight with indifferent or passive-aggressive sales staff. more
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Chicago's premier home improvement showroom.

Owner Message

  • Community Home Supply is a leading kitchen and bathroom destination and it is one of the largest in the Chicagoland area. This is a family owned and operated business and they strive to maintain the level of quality and personal service that sets CHS apart. See the latest home improvement trends at CHS, a destination in Chicago for over 70 years. Discover superior quality American and European products in our showroom for your home improvement project. Community Design Consultants will design your custom kitchen or bathroom so your renovation will exceed your expectations. Services provided: -Kitchen faucets -Kitchen sinks -Counter tops -Bath fixtures -Shower systems -Water dispensers -Toilet -Lavatories -Whirlpool tubs -Bath accessories -Custom bath cabinetry -Custom bath sinks We can't wait to put our experience into your project. Call for an appointment today!

    Bath Fixtures|Bathroom Accessories|Bertch|Cabinets|Countertops|Customizing|Design|Faucets|Fixtures|Furniture|Grohe|Sinks|Trucks|Ultracraft|Whirlpools

Additional information

  • Payments:

    Visa, Master Card, American Express, Discover
  • Neighborhoods:

    North Side, North Center