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Commonwealth Volkswagen - 3 Reviews - Santa Ana Auto Mall, Santa Ana, CA - Volkswagen Dealers Reviews - Phone (714) 541-0827

Commonwealth Volkswagen

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Santa Ana Auto Mall
Santa Ana, CA 92701
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(714) 541-0827
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Volkswagen Dealers

Related categories:

Automotive , Car Dealers

Reviews

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( 2 )

Best

Totally recommending Commonwealth Volkswagen to everyone in need of a VW or Audi! We are customers! They treat you like a customer! What I noticed is that they go the extra mi...

Worst

For two consecutive maintenance visits, I have had the misfortune of dealing with service advisor David Aguilar. This guy functions for this VW location as no more than an unscrup...

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Service Unacceptable! 1/14/2012

For two consecutive maintenance visits, I have had the misfortune of dealing with service advisor David Aguilar. This guy functions for this VW location as no more than an unscrupulous up-selling salesman, which as bad as it is, I don't even mind. What the main reason was why I have evaluated their customer service as bad is that if you refuse service on that particular visit for any reason, he takes it personally and threatens to bump your car to the end of the queue at the end of the day. If you do not have a back-up means of transportation (especially for someone like myself who lives across the county) you're left stranded. He mandates that you're not allowed to leave the premises. If you schedule a service maintenance check-up, PLEASE for your own sake avoid David Aguilera at all costs. It would save you a world of stress and headache. more

Unhappy Customer 5/17/2010

I would like to provide a detail encounter of the awful experience with Mr. Maximos at this dealership. I stepped in the dealership with every intention to purchase a VW Beetle Convertible but received condescending and harsh remarks from Mr. Maximos (Sales guy). While waiting to test drive the car, we conversed with Mr. Maximos about the new generation of VW Beetle and the direction of VW but were belittled by his ignorant comments. He has a narcissistic attitude and treated us as unkindly. During time for negotiation, Mr. Maximosâ??s attitude took a turn for the worst. He did not have any intention to negotiate with us and stated that we wasted his time with our counter offer. His exact words were â??You can leave now. You have just wasted my time. Jeez.â? Needless to say, we were able to get the exact deal we were looking for at another dealership. After this encounter, I felt humiliated and emotionally violated by this attitude and could not understand why this dealership could have such a horrible person employed. more

Best deals in California! 2/2/2006

Totally recommending Commonwealth Volkswagen to everyone in need of a VW or Audi! We are customers! They treat you like a customer! What I noticed is that they go the extra mile to make sure they don't lose you as a customer, which is why we bought from them! HIGHLY RECOMMENDED! more
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