I brought my fancy yellow diamond ring to Ben at the Commack Jewelry Exchange because one of the side diamonds had fallen out. Ben was highly recommended by my best friends boss. Because of the recommedation I let Ben take my ring to get fixed. It was returned with a completley different yellow diamond. My ring was appraised at $20,000 when I brought it to him and is now appraised at $5,000. I have gone to the police and will be taking him to civil court. He will then be charged criminally. I have a new appraisal that clearly shows the weight, width, depth, color and clarity completely different that the orignial rings apprisal. I took the ring back to Ben, the look on his face when I went back into the Commack Jewelry exchange told me all I needed to know. He is a thief and will have to pay the price for his actions. For now I highly recommend staying far away from the Commack Jewelry Exchange.