Comfort Hearth and Home came out to our house today at no charge after I called them and explained that I did not know how to use our gas fireplace. The owner himself came to my house and spent time looking for my gas line, explained how to use the fireplace and he was so nice too. I would definetely recommend them to anyone who ask me if I know anyone in the area. Their customer service goes above and beyond what I expected. Nice to know there are still businesses who care about customers.