The best plumbing service I've ever had to use. We had a plumbing issue (toilet is over flowing and spilling onto the floor, total panic moment!) I called another company and they came out to fix the problem. It was working well for a couple weeks, but this past Saturday it stopped flushing completely. I called Comet , and was surprised that they answered the phones on a Sunday. I explained the situation to the customer service lady. She said their plumber could be by in a couple minutes (?!) to fix it. I was so relieved, given that we only have one bathroom, and I didn't feel like joining the dogs outside.
Andy, the plumber, was there in less than 30 minutes to assess the problem. He determined what the problem was and quickly repaired it. As he was leaving, he pointed out what the other company had done wrong and wrote up a report and said he would e-mail me photos of what was done incorrectly so I could request a refund from the other company. When I asked him how much I owed him, he replied 50$. For emergency service, helping me get my money back and for a correct repair, ONLY 50$!!!
The other place that came out before and made us wait 4 hours charged us 675$. OMG, I got totally ripped off from the other company.