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Comcast Cable - 3 Reviews - 1139 N Federal Hwy, Fort Lauderdale, FL - Computers Electronic Information Services Reviews - Phone (954) 252-1937

Comcast Cable

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1139 N Federal Hwy
Fort Lauderdale, FL 33304
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(954) 252-1937
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Reviews

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Best

All reviews seem negative

Worst

here i sit, after 3 phone calls to comcast, getting cut off each time, on my 4th call, i got a rep. on the phone saying i like to open an account, he put me on hold, ...........w...

Make it difficult to auto-pay my bill so never late 5/9/2012

You try to pay your bill regularly and they stick it to you. I have automatic payments to my credit card. Had to change my card info. All other vendors, it takes 1 easy phone call or 1 easy trip to a website and info changed within 1 minute. Not with Comcast. You cannot even change the expiration date of your card without cancelling your current auto-pay and then waiting 1-2 billing cycles for it to hopefully start charging your card again. In the meantime, you have to remember to pay your bill OR they will charge you a late fee. There is also no email notification of when your auto-pay has officially started. I was on the phone with customer service trying to fix this and then asked if I could just go ahead and pay this month's bill since I was already on the phone with them. Response was ""Only if you don't mind being charged $5.99 for me to do it right now."" WHAT?!? ""Sorry, that's our policy"". Well, my response...Sorry, I'm changing companies. more

Typically Complicated Comcast 5/18/2008

I pull up my nearest comcast office to get a phone number...so far so good, call the number and get somebody in Mississippi. All I want is to know the hours of operation to see if I can turn in my box. How difficult would it be to put the hours open on the front page with the map and phone number. more

takes too many calls to get a rep on the phone 2/5/2008

here i sit, after 3 phone calls to comcast, getting cut off each time, on my 4th call, i got a rep. on the phone saying i like to open an account, he put me on hold, ...........when he came back i will say he was professional.....we completed the ""opening of the account""...... more
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Additional information

  • Neighborhoods:

    Lake Ridge, Central
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