This is the first time I've ever written a comment. I was referred to West Side Radiology on West 59th St by my docotr. The wait time was always long. During a mammogram visit I was in the last group of patients at the end of the day-the technician said to wait in the room for her as they were checking something that appeared on the x-ray film-she never came back--I finally went out to look for her and the place had closed!! There I was sitting half naked in an examing room and no one came back--the cleaning staff could have come in! Unbelievable and unacceptable! Next, I had to have a needle biopsy after that mammogram and the technician was extremely insensitive and rude; she actually asked me why I bothered to come in as she clamped down even harder with the machine press; the only positive remark I can write is that the radiologist was extremely courteous and professional. It is unacceptable that they would employ someone of the technicians caliber. I called to express my outrage--not sure what they did about it, as I was unable to bring myself to go back there--too unpleasant of an experience TWICE!! And, for a test I was really nervous about --that could have yielded very negative results--shame on her--she should work in a maximum security prison hospital!