Normally the free amenities are the reason I choose this spa over the others in this area, since the services are in the same price range and I can make a simple massage into a mini-spa experience, with the hot tub, sauna, aromatherapy steam room and shower, and free beverage. The ad says just to bring a bathing suit since they'll provide the rest. I came early, as told, and the hot tub wasn't turned on and I couldn't use the sauna. I wasn't asked about a beverage, and was instead given the "aromatherapy" room to sit in while I waited for the massage. There was a glass of ice water in the room but it was clearly a dirty glass (the rim had something I could scrape with my fingernail). The aromatherapy just sort of got me sticky before I got the massage. The massage itself was pretty good. Then I asked about taking a shower after, and they said I already used it at the beginning and that they have to schedule it. All the shower rooms were empty. (Not really surprising). So I went home sticky, with massage oil in my hair, to go take a shower at home and clean up instead of going straight to the office like I was hoping. I've been here before and loved it, and the service staff are great, but beware the front desk lady. Also, it's probably handy to bring your own waterproof watch and insist on keeping it, since there are no working clocks anywhere and no one will come fetch you from the amenities to let you know when you can enjoy your service (that happened last time, too).