It was the first time our coach decided to use Colorgraphics this year. I'm positive we wont be using them again. The lead time was a couple of months, then when we did finially get the order the quality was poor. Customer service is lacking, they gave me the same excuse everytime I called because everyone else on our team had received their order, but we did not. Said is was because it was bulk mail it could take 30 days to get from Rochester to my town 20 minutes away. When the pictures arrived only half the order came because they ran out of trading cards, which took another three weeks. I got the trading cards yesterday, they are on cheap carboard stock - not like other places, for the price, not worth the hassel..